chatbot

Conversational AI in Finance: How Chatbots Are Changing Customer Experience

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Financial services have historically delivered mediocre customer experiences. Waiting on hold for 20 minutes to check account balances, navigating confusing phone menus to report fraud, or visiting branches during limited business hours to handle routine transactions—these frustrations have defined banking for decades. Conversational AI is fundamentally changing this paradigm. Modern chatbots powered by natural language … Read more

Building a Chatbot with Retrieval Augmented Generation Using Pinecone

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Building intelligent conversational AI has never been more accessible, yet creating truly helpful chatbots remains a complex challenge. While large language models excel at generating human-like responses, they often struggle with accuracy when asked about specific information or recent data. This is where Retrieval Augmented Generation (RAG) combined with Pinecone’s vector database transforms the chatbot … Read more

How Transformers Are Used in Chatbot Development

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The landscape of artificial intelligence has been fundamentally transformed by the introduction of transformer architecture, particularly in the realm of chatbot development. Since the groundbreaking paper “Attention Is All You Need” was published in 2017, transformers have become the backbone of virtually every state-of-the-art conversational AI system, from customer service bots to advanced language models … Read more

Building a Chatbot with GPT and LangChain

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As conversational AI becomes more mainstream, building a chatbot is no longer limited to tech giants. Thanks to powerful large language models (LLMs) like OpenAI’s GPT and flexible frameworks like LangChain, developers can now create intelligent, context-aware chatbots that go beyond simple Q&A. In this guide, we’ll walk through the key steps, tools, and best … Read more